Frequently Asked Questions
Everything you need to know about shopping with Caspian Furnitures.
What is the typical delivery timeframe for large furniture items?
Standard delivery for large items like sofas and dining sets typically takes 7 to 14 business days. You will receive a tracking link and a call from our logistics partner to schedule a convenient delivery window.
Does Caspian Furnitures offer professional assembly services?
Yes, we provide professional assembly for most of our furniture. If an item requires expert setup, you can select the 'White Glove Delivery & Assembly' option at checkout for a small additional fee.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original condition. Please note that return shipping fees may apply unless the item arrived damaged.
What kind of warranty comes with my furniture purchase?
All Caspian Furnitures products come with a 1-year limited warranty covering structural defects and craftsmanship. This ensures your investment is protected against manufacturing issues.
Can I request fabric swatches before placing an order?
Absolutely! We want you to be confident in your choice. You can order up to five fabric swatches for free through our 'Request a Swatch' page to see how colors and textures look in your home lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.